Frequently Asked Questions

Q: What is the next step after submitting my online address change request? 

A: After successful submittion of your online address change request, you will receive a confirmation email letting you that your request was received by the San Juan Central Enrollment staff. An enrollment technician will be assigned to process your request and will contact you via email after the request is processed. Please allow 24-48 hours for processing. 

Q: I have moved to a new address. How do I find the assigned school of residence? 

A: You can find your assigned school of residence by using our online school locator webpage. Click here to visit our school locator webpage and type in your new address. 

Q: How do I move my student(s) to the assigned school of residence for my new address? 

A: During the processing of your address change request, the assigned enrollment technician will contact you if your new address is outside of the boundaries of your student(s) current school. At this time, you will be able to request a move to the new school of residence. Please be aware that placements are based on space availability, thus we cannot guarantee that we can place your student at your new resident school. If this occurs, the enrollment technician will explain the overload process to you. 

Q: If the school of residence for my new address is different than the school that my student(s) currently attend, can I request that my student(s) stay at their current school? 

A: You will need to submit an intra-district transfer application in order to request continuing enrollment for your student(s). If your new address is outside of San Juan Unified School District, you will need to submit an inter-district transfer from your resident school district. For more information, please visit our Transfers webpage.

Q: If I have more than one student enrolled in the district, do I need to submit an address change request for each student? 

A: No, only one change of address request is needed per household. However, make sure that you list each student in your household on the Change of Address Request Form.

Q: If my new address is outside the boundaries of San Juan Unified School District, can I request that my students stay at their current school? 

A: You will need to request an Inter-district transfer permit from your resident school district. Inter-district transfers are approved based on space available at requested school and grades, attendance, and behavior of the student. For more information, please visit our Transfers webpage.

Q: Is there some way to change my Parent Portal PIN?

A: Unfortunately, no. The PIN (Personal Identification Number) is generated by the student information system. There is no way to change that number.

Q: Who do I contact if I forget my PIN or my password?

A: You can click on the "Need Your Login Information" link, enter your email address on file with your student's school and have your login information delivered via that email. PINs and passwords may also be obtained by contacting the Technology Services Helpdesk at helpdesksis@sanjuan.edu.

Q: How do I update my email address? Or change my password?

A: Once you are logged onto the Parent Portal, click the “Account” link in the upper-right corner of the screen. A window will open with fields for you to update your email address or your password. Edit the information and click “Submit.”

Important Information

* Address Change Request Form: (English) (Spanish) (Arabic) (Russian) (Ukrainian) (Farsi/Dari) (Pashto)

* Shared Residency Survey: Residency Survey - English / Residency Survey - Spanish / Residency Survey - Arabic / Residency Survey - Russian / Residency Survey - Ukrainian / Residency Survey - Pashto

* Intra-District transfer application: Intra-District transfer application (English) / Intra-District transfer application (Spanish) / Intra-District transfer application (Russian) / Intra-District transfer application (Ukrainian) / Intra-District transfer application (Arabic) / Intra-District transfer application (Farsi/Dari) 

* For general enrollment questions or questions about a student that is currently enrolled in San Juan Unified School District, please email enrollment@sanjuan.edu. Due to the high number of inquiries, please allow 24-48 hours for a reply from a representative of our enrollment department. 

* For questions about transfers (intra-district transfer, inter-district transfer, Open enrollment, etc) please email transferdesk@sanjuan.edu or visit our transfers webpage by clicking here. 

* For district updates, parent resources, student resources, and more please visit www.sanjuan.edu/COVID19.

* For information about enrolling a student, please visit www.sanjuan.edu/enrollment.

 * How to Scan Documents using an iPhone. 

San Juan Unified School District Overload Policy: (TO BE READ AT THE TIME OF STUDENT REGISTRATION.) 

The San Juan Unified School District welcomes you to our school community and district. We need to make you aware that the enrollment at the school where your student has been placed is changing due to increasing over enrollment within your attendance boundary. Consequently, it is difficult to guarantee that your child will be placed in your home school. We want to assure you that we will make every effort to do so; however, it may be necessary to place some children in other district schools in order to comply with state laws and district policies regarding class size. The San Juan Unified School District has a procedure by which this move must occur. Actual date of enrollment determines who is placed at schools when overcrowding occur

District programs and activities shall be free from discrimination based on actual or perceived sex, race, age, color, religion, ancestry, nationality, national origin, immigration status, ethnicity, ethnic group identification, marital or parental status, physical or mental disability, medical condition, sexual orientation, gender, gender identity, gender expression, genetic information, or association with a person or group with one or more of these actual or perceived characteristics.