Information Requests
All communications, record requests, and withdrawal submissions are processed in the strict order they are received by timestamp.
- Typical Processing Time: Please allow up to five (5) business days for record requests and student withdrawals to be completed. Due to high volume, delays may occur and delays will be communicated.
- Follow-up Policy: If you do not receive a direct response within 72 hours, please do not send a duplicate email or additional request. Sending multiple follow-ups creates a backlog and delays processing times for everyone.
- California's Public Records Act Requests
- Cumulative File Request- Schools Outside of San Juan Unified
- Transcript Requests
- Student Withdrawal Requests
- Student or Parent Request for Records (not used for school cumulative file requests or outside entities_
- Special Education Records (IEP) Request
- GED Requests
- College Board Requests- SAT & ACT Scores
- News Media
- Contact the Records Department
