Technology Support

Student Technology Support Website

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San Juan Unified’s Technology Services department has created a new system to help students with technology questions. The Student Technology Support website aims at giving parents and students a streamlined way to receive technology help by allowing students to create their own tickets and work directly with Technology Services staff to resolve their problem.

Check out the graphic below for a list of directions or visit the Student Technology Support website directly at help.sanjuan.edu.

(Last Modified about a minute ago)

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Creating a ticket - English

Student Technology Support Website PKG.pdf 691.12 KB (Last Modified on January 29, 2021)

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Creating a ticket - Spanish

Student Technology Support Website PKG-3.pdf 691.1 KB (Last Modified on January 29, 2021)

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Creating a ticket - Russian

Student Technology Support Website PKG-4.pdf 707.64 KB (Last Modified on January 29, 2021)

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Creating a ticket - Arabic

Student Technology Support Website PKG-6.pdf 782.52 KB (Last Modified on January 29, 2021)

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Creating a ticket - Ukrainian

Student Technology Support Website PKG-5.pdf 713.71 KB (Last Modified on January 29, 2021)

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Chromebook 101 - English

Chromebook 101 REVISED 3.23.pdf 20.12 MB (Last Modified on March 24, 2020)

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Chromebook 101 - Spanish

Chromebook 101 - Spanish.pdf 216.94 KB (Last Modified on March 25, 2020)

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Chromebook 101 - Arabic

Chromebook 101 - Arabic.pdf 507.92 KB (Last Modified on March 24, 2020)

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Chromebook 101 - Farsi

Chromebook 101 - Farsi.pdf 397.75 KB (Last Modified on March 26, 2020)

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Chromebook 101 - Russian

Chromebook 101 - Russian.pdf 332.26 KB (Last Modified on March 24, 2020)

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Chromebook 101 - Ukrainian

Chromebook 101 - Ukrainian.pdf 241.35 KB (Last Modified on March 24, 2020)

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Hotspot instructions - English

Hotspot_instructions-English.pdf 829.58 KB (Last Modified on October 16, 2020)

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Hotspot instructions - Spanish

HotSpot Instructions - Spanish.pdf 209.19 KB (Last Modified on October 16, 2020)

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Hotspot instructions - Russian

Hotspot_instructions Russian.pdf 331.45 KB (Last Modified on October 16, 2020)

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Hotspot instructions - Ukrainian

Hotspot_instructions Ukrainian.pdf 323.8 KB (Last Modified on October 16, 2020)

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Hotspot instructions - Arabic

Hotspot_Instructions Arabic.pdf 239.21 KB (Last Modified on October 16, 2020)

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Hotspot instructions - Farsi (Dari)

Hotspot_Instructions Farsi.pdf 271.62 KB (Last Modified on October 16, 2020)

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Hotspot instructions - Pashto

hotspot Instructions - Pashto.pdf 211.98 KB (Last Modified on October 16, 2020)

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5 Easy Steps to Join Zoom (Students)

This page will explain how to sign-in to Zoom meetings via the student portal.

https://www.sanjuan.edu/Page/50553

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Using Zoom at Home (instructions)

English (updated 4/13)

Spanish (updated 4/13)

Arabic (updated 4/13)

Farsi (updated 4/13)

Russian (updated 4/13)

Ukrainian (updated 4/13)

https://www.sanjuan.edu/cms/lib/CA01902727/Centricity/Domain/8892/Using%20Zoom%20instruction%20for%20parents%20-%20updated%204.13.pdf

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Video tutorial for setting up Zoom on your device

https://www.youtube.com/watch?v=d7xXZxRDFUU&feature=youtu.be

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